Refund policy

At Empire Logic, customer satisfaction is important to us, and we aim to provide a smooth and transparent return and refund process. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unused, in their original condition, and returned with all original packaging and accessories. Products showing signs of wear, damage, or alteration may not qualify for a refund. Certain items, including clearance or personalized products, may be non-returnable unless they arrive defective or damaged.

Once your return request is approved, customers are responsible for securely packaging and shipping the item back. After the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original payment method within a reasonable timeframe, depending on your payment provider.

If your item arrives damaged, defective, or incorrect, please contact us promptly so we can resolve the issue efficiently. In such cases, Empire Logic may offer a replacement, store credit, or full refund.

Refunds do not include original shipping fees unless the return is due to an error on our part. This policy is designed to ensure fairness while maintaining quality standards for all customers.